MANAGEMENT & CONSULTATION
Management is doing things right, leadership is doing the right things.
Our Management Philosophy
... is to provide a structured, supportive environment for both employees and clientele. Offering guidance, direction and leadership to our staff, clients and communities is our goal. We know how important customer service is to our clients and our growth as a company. We focus on providing a consistent experience that places the customer first.
MANAGEMENT.
CONSULTATION.
Our goals at Tennis On Demand Management is to provide world-class service both on & off the court and continue the great sport tennis in every possible way.
NEIGHBORHOODS - Even for smaller, neighborhood courts, our management team provides programming for your specific tennis needs. From on-court activities, to staffing and court management, we treat your facility with the same quality of service as a world-class tennis resort. Our goal is to bring the neighborhood together on the court!
COUNTRY CLUBS - We work with your team to create an experience that feels completely natural to your members. Our programming and staff blend in seamlessly with your existing club staff. Our goal is for the members of full service clubs to see no difference in services from the tennis courts to the golf course or the swimming pool.
TENNIS CLUBS - For existing Tennis Clubs or Academies, our programming structure is second to none! Looking to take your tennis club to the next level of world-class programming. We shine when it comes to providing programming and staffing for tennis-only facilities.
RESORT TENNIS - We treat your guests like Five-star players. Serving discriminating tastes is among our specialties. We provide tennis for the vacationing player that will add value to any resort. We blend first-rate instruction with vacation enjoyment for all your tennis-playing guests.
HERE’S A LIST OF WHAT WE OVERSEE FOR MANY OF OUR CLIENTS:
Programming
Create and manage club tennis programming, which includes: private lessons, dynamic group programming, camps, leagues
Pro Shop
Pro shop management/ownership which includes full service racquet stringing/repair
Facility
Facility management: daily clay court maintenance, seasonal opening/closing, etc.
Report
Attend, report and advise at committee/board meetings
Accounting
Daily and monthly accounting practices
Budgeting
Club budgeting/forecasting
Feedback
Membership satisfaction/feedback surveys
Design
Club renovations, tennis court design.